What’s better for training your client team: in-person training or self-paced learning? Let’s explore the pros and cons of each method.
Your team members are the foundation of your firm’s success, so it pays to have an amazing onboarding process. Take a peek inside Pixie’s own...
Say goodbye to inefficiency and hello to streamlined workflows by ditching these 5 outdated processes.
Automating communication supports efficiency and consistency, but can it feel cold? We debate the case for and against automating client...
Discover 5 intelligent approaches to standardising your firm’s processes and delivering consistent work every time.
What really makes a workflow management system good? We delve into the must-have criteria.
We've outlined how you can stop overservicing low-fee clients and have a healthier bottom line.
What should you prioritise: getting as much done as possible, or delivering high-quality work every time? Let’s debate the case for efficiency versus...
Heavy income loss can be catastrophic for your firm. Here are ten habits that could be losing you money.
Defining value segments in your client base lets you better serve your clients, and identify opportunities for business growth.
A guide to improving the recovery rates in your firm and streamlining workflows to maximise profits.
A culture of transparency is key to creating a healthy and productive work environment. Here's how to create one in your accounting firm.
Check out our new feature - Shared Inbox. Make it easier for teams to manage client communications.
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