How much will Pixie cost me?
As you have noticed by now, we like to keep things simple. Pixie has a flat-fee per month – for everyone, no matter how many clients or staff you have. There are no additional fees or hidden costs.
How long will the set up take?
Pixie was designed to get you started quickly, instead of spending weeks customising workflows. Once you connect Pixie to your inbox, you can create clients and jobs based on those emails. As you get more comfortable with the platform, you can explore our automations that will make your life so much easier. Customise them to your taste, or use them exactly as they are.
Will I be charged when the trial ends?
No. We don’t ask for your card details up-front. You decide when you are ready to start your Pixie subscription. If you want to continue using Pixie after the trial, we will ask you for payment details. If not, leave it and the trial will cancel automatically, deleting all your trial data.
Can I cancel at any time?
Absolutely! There are no minimum contracts with Pixie, you can cancel at any time without penalty. And if you pre-paid for a year, we’ll refund the unused months as per our Fair Refund policy.
Will I pay extra for more people?
No. Unlike most other practice management software, we don’t charge you based on how many people are in your team.
Can I have as many clients as I like?
Yes! We are here to support you and your business. If it’s taking off, rest assured we will not charge extra for it. In fact, we’re delighted to see your business grow with Pixie!
What kind of support is offered?
It’s our goal to ensure Pixie helps you succeed. Our assistance ranges from extensive documentation that you can follow at your own pace, to chat or email support. If you feel you need something more let us know.
