Accountex 2018 went down last week at the Excel in London. Titled the largest UK conference for the accountancy sector, it attracted the attention of a few thousand professionals, including yours truly. So on Wednesday I shaved, hopped on an Uber and went to check it out. These are my impressions.
On my SimpleTax days, I kept reading about Accountex and tried attending a couple of times but never really got around to do it. Even though I went to Manchester early in the year for the first Accountex North, I had never attended the main show and wasn't quite sure what to expect.
A tech conference by any other name is just as sweet...
The very first thing that struck me is how technology oriented the conference is. In fact, I think one would be excused to think it's a typical technology conference. A very large number of startups can be found manning the various stands, alongside a decent number of more "mature" software suppliers. There were also a lot less suits than in Manchester 😆 Overall the vibe seemed a bit more casual, making Accountex a nice break from hectic work days.
At any one time, 14 stages were in full operation to support over 120 sessions across 2 days. There was always something interesting going on, covering a wide range of topics such as HMRC's MakingTaxDigital, to what accountants need to care about Initial Coin Offerings.
Trying to stay organised, I made an attempt at:
using the networking app to arrange meetings with accountants and potential partners;
bookmark which stands to visit;
figuring which talks to attend - which was actually hard due to the quality of the speakers with overlapping sessions.
Most of these plans went out the window right away, as I kept bumping into familiar faces and opted to catch-up with them.
That said, I did manage to attend a couple of unmissable sessions: Alex Falcon on "The Falcon stack and Accountechs", and James Ashford on "Stop working so hard, give more value and make more money".
In her session, Alex was very open about how she runs her operation. From describing her process to set up the technological foundation of the firm, to how to evaluate which apps to use, along with pitfalls that one will inevitably face when running an accountancy firm.
As much as I enjoyed the tech part, it was when Alex began describing the culture at the firm and how she's working to make all of that work that, for me, things got really good. I found it very refreshing to see how in a sector frequently associated with high staff churn, a lot of care is being put into educating and empowering staff.
The second session I made sure to attend was James Ashford's. James is probably the best speaker in the sector right now. It's impossible to sit through one of this talks and not come out with energy levels at 11!
This session covered two things that need to work in tandem for improving the odds of growing a practice: fanatical customer service and exceptional marketing.
If you have the chance to sit through a session with James do it. It's guaranteed to inspire you on ways to improve client relationships.
Vendors to keep an eye on
As I wrote above, there's no lack of choice in terms of technology suppliers exhibiting at the conference. All the big names are there but I find them a bit boring, as their stands are full of sales people. So I decided to check out the smaller vendors and get to speak to the entrepreneurs. Here's a list of vendors that caught my eye:
Solna offers a free invoicing solution for sole traders and micro-businesses. It's a great way to capture clients early on when they don't need much compliance or advisory work, without any extra costs to your or the client.
RDVault allows you to claim R&D Tax allowance by importing data from Xero and pick what to include in the application with point and click. I was very impressed with both the product and the business model. Be sure to check them out.
Simon Chaplin of Pull your socks up Simon, has the brand I loved the most! Simon is very friendly and understanding of the hardships that come with running an accountancy practice. If you want to get more out of your business other than following the fad of becoming a million-pound practice, check him out!
Fluidly caught my attention with a magic, leading me to learn about their software and to come out quite impressed with this solid cashflow forecasting solution. If providing advisory is in your plans, check them out!
It's all about the people...
The last component of any conference is the ability to meet people in the flesh. For me it was a pleasure to finally get to meet Heather Townsend of the Accountants Millionaire's Club, Marcus Howarth of DigitalTax (an early Pixie customer!), Cameron John of Sage, and Ben Smith from AccountingWeb.
And of course to catch up with great people such as Richard Sergeant, Bobby Chadha, Florian from FinPoint, Michael and Andrew from Telleroo (keep an eye on them!), Amanda Swales from SimpleTax.
See you next year!
Book meetings to before/after the conference, during the conference everyone is busy
Plan things but leave plenty of room for serendipity